Asking for Help as a Teen | Striving & Surviving

I’m a teen and unsure how to ask for help

Start with an adult you feel safe approaching: a relative, teacher, school counselor, or another trusted adult. You can ask about privacy before explaining your situation.

Words you can use: “I need help, but I’m worried about who will find out. What stays private, and when would you have to tell someone?” We cannot promise a counselor will never contact parents or others; rules vary by service, age, location, and safety situation.

Explore human support

A REAL PERSON / PEER SUPPORT

NAMI Teen & Young Adult HelpLine

A trained volunteer in their twenties can listen, share information, and help you explore resources. You do not need a diagnosis to reach out.

Who it helps: Teens and young adults in their twenties
Where: United States
When: Monday–Friday, 10 a.m.–10 p.m. Eastern (9 a.m.–9 p.m. Central). Closed federal holidays.
Cost: Free peer support; message and data rates may apply.
Before you share: NAMI can see your number when you call or text. It may contact emergency services if it believes there is imminent danger.

Call 1-800-950-6264 Text FRIEND to 62640

Peer support is not counseling or a crisis service. If you need crisis support, use Find human support.

Read NAMI’s service details and privacy information ↗

Provider information reviewed October 14, 2026.